Privacy Policy

Effective date: July 3, 2024

Thank you for using the services offered by Mediavibe, FZCO ("Provider," "we," "us"). This notice ("Policy") is provided to clarify our online information practices and to inform you, our customers ("Customers," "you," or "your"), about the choices available regarding the collection and use of your submitted data ("Information" or "Data") or information we gather through our suite of websites, mobile applications ("mobile apps" or "Provider Applications"), services, browser extensions, tools, and other applications linked to this Privacy Policy (collectively referred to as the "Site"). Mediavibe, FZCO operates the Site and serves as the data controller for your Information within the context of the Site.

By using the Site, you consent to the handling of your information as outlined in this Policy. Your access and use of the Site are governed by this Policy and our Terms of Use, which are incorporated by reference into this Policy.

Privacy Policy Highligths

Please also read our full Privacy Policy

Personal Information We Collect

When you engage with our services—by registering an account, using our services, downloading or using any of our mobile apps, participating in our forum, or making a purchase—you voluntarily provide us with specific information. This includes, but is not limited to, your name, email address, physical address, mobile number, and credit card details.

Tracking Technologies

  • We employ tracking technologies like cookies to analyze usage patterns and deliver content we believe will interest you most effectively.
  • Additional information may be collected if you access our Site using a mobile device, such as your unique device identifier, the operating system of your device, and your mobile carrier.
  • You may also provide us with information through your interactions with our content on or via third-party social media sites, plug-ins, or applications.

Uses, Retention, and Storage

We and our service providers may store and retain certain information from you for the time and reasons outlined in this Privacy Policy.

Disclosure of Information

By using our Site, you consent to the sharing of the information we collect with various parties, as permitted by applicable law. This includes our subsidiaries and affiliates, service providers, third-party websites for job postings, potential employers upon your request, legal authorities, other entities in the event of a change of control, as well as social networks and companies within the mobile app industry.

Your Choices

You have control over how and when you receive information from us. You may request the deletion of your information or obtain a copy of it. For additional information choices, click here.

Access and Review Options

You can modify your information at any time by editing your profile, updating or deleting content you have posted, or by closing your account.

Update Notifications

You agree that we may notify you about significant changes to this Privacy Policy by posting updates on this Site.

European Economic Area Residents: Special Notice Concerning the General Data Protection Regulation (GDPR)

You agree that we may notify you about significant changes to this Privacy Policy by posting updates on this Site.

California Residents: Special Notice Concerning the California Consumer Protection Act (CCPA)

The Provider complies with the CCPA, providing California residents with their respective privacy rights as applicable.

Contact

For questions about this Policy, please contact us at support@mozaicmind.com or through the methods provided in this Policy.

Privacy Policy

Last Updated: July 3, 2024

  1. Scope

    When you engage with our services—by registering an account, using our services, downloading or using any of our mobile apps, participating in our forum, or making a purchase—you voluntarily provide us with specific information. This includes, but is not limited to, your name, email address, physical address, mobile number, and credit card details.

  2. Information We Collect About You

    The type of information we collect depends on how you interact with our Site.

    1. Registration, Services, and Account Information:You can browse the Site without registering. In this case, we may collect data related to your device, geolocation, behavior, and personality. When you register an account or engage with certain services (e.g., taking quizzes, creating profiles, purchasing services), you are required to provide specific details like a username, valid email address, and payment information (credit or debit card information, name, and billing address). This information becomes associated with your account once you sign in. Additional data you voluntarily provide, such as your full name, contact details, and responses to tests (e.g., relationship status and preferences), will also be collected.
    2. Information to Respond to Your Requests:You may provide us with contact information (e.g., email address) to facilitate responses to your inquiries. How you can opt-out of receiving further communications from us is detailed in the section on Accessing, Reviewing, and Changing Your Personal Information.
    3. Third-Party Log-In:If you access our Site using third-party login credentials, we may collect basic information such as your name, username, and email address.
    4. User Interaction Information:We collect data from your interactions with our Site, including content viewed and interactions with advertisements. With your consent, where required by law, we may share this information with analytics providers, advertising partners, and social media sites to enhance our services. This information may be collected through cookies and tracking technologies, as outlined in our Cookies and Tracking Technologies Policy.
    5. Information from Other Sources:Where allowed by local laws, the information we collect may be combined with publicly available information.
    6. Mobile Information:By agreeing to this Policy, you consent to our collection of additional data if you access our Site via a mobile device, including device identifiers, operating system, mobile carrier, and location data.
    7. Browser Extensions Privacy Notice and Information We Collect:Our browser extensions, such as the "Apply Tool" available in browsers like Google Chrome, automatically collect information from your device or web browser. This includes data from local storage, browsing behavior, and interactions with certain web pages. When visiting third-party websites, we collect data such as clickstream data, URLs visited, IP addresses, and geo-location.
    8. We use this collected information for statistical purposes to understand how our website and extensions are used, aiming to enhance user experience. For instance, when you interact with autofill fields supported by our extensions, we record metadata and access local storage to determine the information entered into these fields. We use your data across our own and third-party websites to provide targeted advertising and content based on your browsing behavior.
  3. Uses, Retention, and Storage

    We process your information for the following purposes, based on the legal grounds established:

    1. Operate Our Site and Provide You with Our Services:We use the information we collect to:
      • Respond to your inquiries and requests.
      • Provide customer service, including fulfilling orders, providing account information, resolving disputes, managing your profile or Site issues, administering contests, sweepstakes, or promotions, and facilitating communications with third parties at your request.
      • Personalize your experience by offering content on the Site, including targeted advertising that we believe may interest you.
      • Improve and optimize the Site.
      • Ensure a safe, efficient, and tailored user experience.
      • Share your information with third parties that assist us in delivering tools and services for your personal development.
    2. Analyze and Aggregate Non-Personal Information:We use aggregated and non-personal information to analyze user behavior and site usage, preparing comprehensive reports to enhance service delivery.
    3. Prevent Fraud and Comply with the Law:We use the information to prevent, detect, and investigate fraud, security breaches, potentially prohibited or illegal activities, establish, exercise, or defend legal claims, and enforce our Terms of Condition. Additionally, we respond to government or law enforcement requests or manage complaints under legal or regulatory obligations
    4. Marketing & Communications:We use your information to communicate with you about the maintenance of the Site, your account, and other services as specified at the time of information collection. This information may also be shared with third parties for these purposes.
    5. Mobile Data:When accessed via a mobile device, the collected information may be used for any of the purposes stated in this Privacy Policy, including location-based services like advertising, search results, and personalized content. In accordance with applicable law, we retain your information as long as necessary to fulfill the purposes for which it was collected, meet our business needs, or comply with legal requirements.
  4. Disclosure

    Information we collect can be shared with:

    1. Provider Corporate Family: Your information may be shared with our affiliates and subsidiaries within the Provider’s corporate family, and they will handle it according to this Policy.
    2. Service Providers:We may disclose your information to contracted service providers who assist with our operations, such as fraud investigations, bill collection, payment processing, and site analytics detailed in Section 8. For a comprehensive list of processors and sub-processors, please contact us atsupport@mozaicmind.com
    3. Additional Services Requests: When you express interest in or register for additional services on the Site, we may share your information with relevant third parties or their representatives to fulfill your request. This may involve monetary compensation to third parties assisting us in delivering personal development services to you. Your information could be shared with entities in the personal development industry or those seeking to enter it, as well as other parties interested in the data we collect on the Site. You can opt out of this sharing at any time by adjusting your account settings or contacting our Customer Service team. Additionally, publishing your information using our digital tools may make it visible to third parties or through publicly available search engines like Google and Bing.
    4. Legal and Compliance:We may disclose information that we collect if we believe such action is necessary to comply with legal obligations, including laws, regulations, judicial proceedings, court orders, or other legal processes. This includes responding to subpoenas or governmental requests.
    5. Change of Control:In the event of a bankruptcy proceeding, substantial transfer of assets, merger, acquisition, or similar event, your information may be shared as part of the transition. We will endeavor to ensure that any new entity or service provider handling your information adheres to this Privacy Policy.
    6. Ad Networks:On our Site, we collaborate with third parties for various purposes, including serving advertisements, collecting data, reporting, measuring ad responses, conducting site analytics, and delivering relevant marketing messages. These third parties may utilize their own tracking technologies and cookies to optimize their services.
    7. Analytics Providers:We may share information collected through our Site with analytics providers such as Google Analytics. This sharing helps us evaluate the usage of our Site, improve our services, enhance performance, and elevate user experience.
    8. Protection and Compliance:We reserve the right to share your information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the safety of any person, violations of our Terms of Use or Privacy Policy, or as required as evidence in litigation or other legal proceedings.
    9. Aggregate and De-Identified Information: Information that has been aggregated and de-identified may be shared with third parties for purposes such as marketing, advertising, research, or other similar endeavors. This information does not personally identify you.
    10. Analytics Providers:We may share information collected through our Site with analytics providers such as Google Analytics. This sharing helps us evaluate the usage of our Site, improve our services, enhance performance, and elevate user experience.
  5. Accessing, Reviewing, and Changing Your Personal Information

    Registered users have the ability to access and modify their Information at any time by logging into their accounts on the Site. This can be done through the My Account and My Settings tabs. It is important to promptly update your information if there are any changes or inaccuracies.

  6. Your Choices
    1. Opting Out of Promotional Messages:ou can manage your preferences for receiving promotional communications by accessing your account on the Site. Navigate to the “My Account” tab, then click on “My Settings” and “Preferences.” Additionally, you can unsubscribe from any email or newsletter by clicking the unsubscribe link in the footer. For further assistance, you can also contact us at support@mozaicmind.com.
    2. Updating, Deleting, or Changing Information:YTo update, delete, or modify your information on our site, simply log in to your account and select the appropriate options under the edit or delete sections..
    3. Site Privacy Settings:Information that you disclose while using the Site may be publicly visible and subject to redistribution by us or any third party that views your profile or posted information. You can adjust your privacy preferences at any time by logging into your account and navigating to My Settings. For other Provider services, refer to Section 5 or contact us as outlined in Section 17. Please note that Provider is not responsible for the use, disclosure, or distribution of your public postings on or through the Site once they are made public and downloaded by third parties.
    4. Administrative/Transactional Messages: Due to the nature of our online services, you cannot opt out of receiving administrative or transactional emails related to your registered account (e.g., transaction confirmations, policy updates).
    5. Deletion of Your User Content/Account:You have the option to request the deletion of your account and/or certain personally identifiable information collected by us. To initiate this process, you can log in and utilize the deletion options provided throughout the Site, or you can email us at support@mozaicmind.com. When your account or personal information is deleted, your profile will be removed and no longer accessible to you or visible to others. Please note that information previously accessed by others may not be deleted from their systems. We will retain logs and archival copies of your information for recordkeeping and internal purposes, including enforcing this Policy. According to applicable law, we may retain information from closed accounts to comply with legal obligations, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms of Use, or take other actions permitted by law. Additionally, if your account or membership is terminated or suspended, we may maintain information to prevent re-registration.
    6. Third-Party Ad Network Opt-Out:We utilize third-party network advertisers to display ads on third-party websites or other media platforms (e.g., social networking sites). This allows us and these third parties to deliver targeted advertisements for services that may interest you. Third-party ad network providers, advertisers, sponsors, and traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs, and other tracking technologies to assess the effectiveness of their ads and personalize advertising content to you. With your consent, we may provide these third-party advertisers with information about you.
    7. Other Data Options: Unless otherwise required by the laws of your country of residence, you may request: (i) a copy of the specific pieces of personally identifiable information we have collected about you in the last 12 months from the date of your request; and (ii) disclosure of certain information about how we have handled your personally identifiable information in the prior 12 months. If you have created an account with us, you can make such requests by logging into your account on the Site and using the options provided throughout the Site for this purpose. If you have not created an account, you can send us an email at support@mozaicmind.com.
    8. Timing and Third Parties: We will make every effort to fulfill your requests promptly, but please be aware that requested changes may not always take effect immediately. In certain situations and subject to applicable law, the Provider may not be able or obligated to fully comply with your requests. Please note that we reserve the right to refuse requests that are manifestly unfounded or excessive, and may charge a fee accordingly. Unless required by law, we are not responsible for informing third parties with whom we have already shared your information about any changes requested under this section, nor for removing information from or causing information to be removed from the databases or records of such third parties.
  7. Information Shared on the Site
    1. Public Information:By participating in Provider services that allow you or Provider, on your behalf, to post information on Provider’s searchable databases or third-party sites, your posted information or content may become publicly available and searchable by individuals, depending on your privacy settings. Provider reserves the right to aggregate and/or share this information with third parties for service purposes. We may not be able to control further use of this information. You can manage your privacy preferences to control whether your account is set to public or private. For further inquiries, please contact us. Additionally, refer to the privacy policies and terms of use of third-party sites to understand their practices.
    2. Other Services:Using the Site, Provider may create a universal application based on the information you provide, visible to third parties to enhance your and others’ experience on the Site. Your Site Profile and/or Digital Profile (“Profile”) will be publicly viewable. You can restrict your Profile by adjusting settings on your Dashboard, changing visibility from public on the site and search engines like Google and Bing, or featured on other Profiles (“Public”) to private (“Unpublish” or “Private”), with optional features enabled. By agreeing, you acknowledge that third parties viewing your information or Provider may use your contact details to contact you, and this consent isn't required for Site or Provider service access.
  8. Tracking Technologies (Cookies)

    Depending on your country of residence, you may have been prompted to set your cookie preferences the first time you accessed this Site. Your preferences will be stored in compliance with privacy laws. Otherwise, when you visit our Site, we gather usage information from your computer, mobile device, or other access device. This information includes video viewing, site views, keystrokes, mouse movements, scrolling, clicks, and typing ("usage information"). We employ tracking technologies such as cookies, unique device identifiers, web beacons/GIFs, embedded scripts, e-tags/cache browsers, and cross-device tracking to collect this data. Further details on cookies can be found in our Cookie Policy. These tracking technologies serve various purposes, including:

    1. Necessary:We utilize tracking technologies essential for system administration, fraud prevention, enhanced security, and to enable shopping cart functionality. We are not obligated to notify you or require your consent for these operationally essential technologies.
    2. Performance and personalization:We employ cookies and other tracking technologies to evaluate the performance of our online services, as part of our analytics practices aimed at enhancing the services offered. For instance, as detailed in our Cookies and Tracking Technologies Policy, we use tools like Google Analytics and Inspectlet for website analytics.
    3. Analytics:We use tracking technologies to determine if you have previously visited the site or are a new visitor and to identify the features you find most interesting.
    4. Advertising:We use tracking technologies to present content, including advertisements, tailored to your interests on our online service and on third-party sites, based on your interaction with our ads or content. We also track the content you access, such as video viewing. More details on this and your opt-out options are provided in the "Your Choices" section above.
    5. We may collect your password details and computer or connection information when you log in. During your visits, we might use software tools to gather session data such as page response times, download errors, time spent on specific pages, and interactions with those pages.
    6. Tracking technologies like cookies are primarily alphanumeric identifiers that we transfer to your computer's hard drive via your web browser for record-keeping. When you visit our site, we and our business partners might use these technologies to enhance your online experience or personalize our offerings. For some users, there will be an option to adjust privacy settings and set cookie preferences. Certain cookies facilitate easier site navigation, while others streamline the login process. Here are a few additional key points about our use of tracking technologies (cookies):
      • We offer certain features that are only accessible through the use of tracking technologies.
      • Cookies are classified into two types: session cookies and persistent cookies. We deploy both types for tracking purposes. Persistent tracking technologies remain on your computer until you delete them, while session tracking technologies last only until you close your browser. You may choose to decline tracking technologies if your browser allows, although this may affect your ability to use the site. Check your browser's help section, any browser extensions, or installed applications for guidance on how to block, delete, or disable tracking technologies like cookies.
      • We ensure the tracking technologies we set are encoded and protected, so only we can interpret the information they store. You may also encounter tracking technologies from our third-party service providers, whom we permit on our site to assist with various aspects of site operations and services, such as Google Analytics.
      • Additionally, you might find tracking technologies from third parties on certain pages of websites we do not control or authorize. For instance, if you view a web page created by another user, there might be a cookie set by that web page.
      • Clear GIFs, small graphics with a unique identifier, function similarly to cookies but are embedded invisibly on web pages rather than being stored on your computer’s hard drive. We may use clear GIFs in connection with our site to track visitor activities, manage content, and compile statistics about site usage. We and our third-party service providers may also use clear GIFs in HTML emails to our customers, to track email response rates, ascertain when emails are viewed, and determine if emails are forwarded.
    7. For further details on the use of cookies and similar technologies, please refer to our Privacy Policy and our Tracking Technologies Policy.
  9. Notice to Residents of the European Economic Area

    Provider adheres to the General Data Protection Regulation (GDPR). In accordance with GDPR, the Provider grants all European data subjects their respective data privacy rights as applicable. These rights include:

    1. Right to Rectify Inaccurate Data:You possess the right to have any inaccurate personal data corrected. Given the purposes of processing, you also have the right to have incomplete personal data completed, possibly by providing additional documentation. This right can be exercised by logging into your general account settings or through any of the methods provided on our Contact Us page.
    2. Right to Erasure (Deletion of Your Personal Information):You have the right to request the erasure or deletion of your personal information collected by us under specific conditions: if the data is no longer necessary for the purposes for which it was collected or processed; if you withdraw your consent on which the processing is based and there is no other legal basis for processing; if you object to the processing and there are no overriding legitimate grounds for the processing, or if the processing is for direct marketing purposes; if the data has been unlawfully processed; or if erasing the data is required to comply with a legal obligation. To exercise your deletion rights, you can contact us via email at support@mozaicmind.com.
    3. Right to Restrict Processing of Your Personal Information:You have the right to restrict the processing of your personal data under certain conditions: if you contest the accuracy of the data, allowing us time to verify its accuracy; if the processing is unlawful and you prefer restricting its use rather than erasing it; or if we no longer need the data for processing purposes but you require it for the establishment, exercise, or defense of legal claims.
    4. Right of Data Portability:You are entitled to receive your personal data, which you provided on our site and which was processed automatically, in a structured, commonly used, and machine-readable format. This right applies if the processing is based on your consent or on a contract (e.g., acceptance of our terms of service). You may also request that we transfer this data to another data controller, where technically feasible.
    5. Right to Withdraw Consent:You may withdraw your consent to the processing of your personal data at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal. This includes the right to withdraw consent to share your data for monetary compensation with third parties. You can exercise this right by contacting us at support@mozaicmind.com.
    6. Right to Object:You have the right to object to the processing of your personal data. We will cease processing your data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms. Specifically, if your data is processed for direct marketing purposes, you have the right to object to this processing at any time.
    7. Right to Access And Obtain a Copy of Personal Data:You have the right to confirm whether your personal data is being processed by us. Upon confirmation, we provide access to the data. If you have an account on our Site, you can directly access certain data like your contact information and user profile within your account settings. To obtain a copy of data not accessible through the site, such as behavioral data or e-commerce history, please contact us at support@mozaicmind.com with your request. If you do not have an account, you can still request access to any personal data we may hold by emailing support@mozaicmind.com. One of our agents will assist you in verifying and fulfilling your request.
    8. Right Not to Be Subject to a Decision Based Solely on Automated Processing:You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:
      (a) is necessary for entering into, or performance of, a contract between you and us;
      (b) is authorized by EU or Member State law which also provides suitable safeguards for your rights and freedoms;
      (c) is based on your explicit consent.
    9. You also have the right to lodge a complaint with the relevant data protection supervisory authority (Article 77 of the GDPR). Complaints can be filed in the country where you live, work, or where an alleged infringement occurred.
    10. You can exercise any of these rights by contacting us at support@mozaicmind.com. To protect your personal information from unauthorized access, we may require you to provide sufficient identification before responding to your requests.
    11. We ensure adequate protection of personal data from EEA subjects transferred outside the EEA to countries not recognized by the EU Commission as having adequate data protection. More details about data storage and international transfers are available in Section 14.
    12. In some cases, subject to applicable laws, we may not be able to fulfill your requests. We reserve the right to refuse or charge for requests that are manifestly unfounded or excessive, such as those of a repetitive nature. If you have unresolved concerns, you are entitled to lodge a complaint with an EU Supervisory Authority. A Data protection Officer has been designated and can be contacted via email atsupport@mozaicmind.com.
    13. Providing your personal information is voluntary, but may affect our ability to provide services to you. For instance, without complete information, we may not be able to respond promptly or effectively to your requests
    14. For unresolved issues, you have the right to contact the EU Supervisory Authority. Details about data retention are outlined in Section 3.
    15. We process your information for the following purposes and on these legal bases:
      1. Operate Our Site and Provide Services: The information we collect is necessary for the performance of a contract between you and us. This includes using the information to: (i) answer your inquiries and requests; (ii) provide customer service (e.g., fulfilling orders, managing your account and resolving disputes, administering contests or promotions, or providing information to third parties at your request); (iii) personalize your experience by delivering content, including targeted advertising, that may interest you and sharing your information with third parties that help enhance your experience; (iv) improve the Site; and (v) provide a safe, efficient, and tailored experience. These actions are grounded in our legitimate interest as defined in Article 6(1)(f) of the GDPR.
      2. Analyze and Aggregate Non-Personal Information: We use aggregated and non-personal information about our users to analyze site and user behavior and to prepare aggregated reports. This processing is also based on our legitimate interest according to Article 6(1)(f) of the GDPR.
      3. Prevent Fraud and Comply with Legal Obligations:We use information gathered from our site to prevent, detect, and investigate fraud, security breaches, and potentially prohibited or illegal activities. This use is based on our legitimate interest in establishing, exercising, or defending legal claims and enforcing our Terms of Use. Additionally, we process information in response to requests from government or law enforcement authorities, or in compliance with legal or regulatory obligations related to complaint handling procedures. This ensures adherence to the necessary legal frameworks and protection of our service integrity.
      4. Marketing & Communications:We use your information as necessary for the performance of a contract between you and us. This includes contacting you to maintain the Site, manage your account, comply with your communication preferences, or provide other services described at the time of information collection. Your information may also be shared with third parties who may contact you. This processing is authorized by law and ensures compliance with legal obligations and service provision.
      5. Mobile Data:When accessing the Site via a mobile device, we utilize collected information for purposes outlined in this Privacy Policy. For instance, this data may enable location-based services such as advertising, personalized search results, and content. This use aligns with our legitimate interests under Article 6(1)(f) of the GDPR and aims to enhance user experience and service delivery.
      6. Profiling:We utilize your data to create profiles that reflect your experiences, interests, and preferences. Based on these profiles, we may suggest ways to enhance your profile and encourage the use of our services. Additionally, your information may be used to deliver targeted advertisements. This practice enhances user engagement and personalizes user interactions with our services.
      7. Please refer to Section 3 for more information about data retention
  10. Use of Google reCAPTCHA v3

    Provider has integrated reCAPTCHA v3 on the Site to combat spam and abuse. Your use of reCAPTCHA v3 is governed by Google’s Privacy Policy and Terms of Use.

  11. Notice to United Kingdom ("UK") residents

    Provider complies with the UK General Data Protection Regulation ("UK GDPR") and upholds the rights of UK residents as prescribed by law. All rights outlined in Section 9 apply to UK residents accordingly. If you are a UK resident and have any questions, please contact us via email at support@mozaicmind.com.

  12. Use of Google reCAPTCHA v3

    Our Site may include links to other third-party websites, and Provider may offer products and services that share information with third-party sites. We are not responsible for the privacy practices or content of these third-party sites. Therefore, it is important to review their privacy policies before providing your information.

  13. Information Security

    We employ suitable technical, physical, and administrative security measures to safeguard your information against loss, misuse, unauthorized access, disclosure, copying, use, or alteration. However, it is important to note that no method of transmission over the Internet or electronic storage is entirely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security. If you wish to contact our Data Protection Officer, please email support@mozaicmind.com.

  14. Children’s Privacy

    Our Site is intended for a general audience and is not designed for individuals under the age of 16. We do not knowingly collect information from users in this age group through our websites, applications, services, or tools. Our websites are configured to prevent registration by individuals under 16 years old. If you become aware that a child under 16 has provided us with information, please contact us promptly so that we can delete such information from our systems.

  15. Storage and International Transfer

    Given our global operations, many of our computer systems are located internationally. For the purposes outlined in this Privacy Policy, your information may be stored and processed by us, our affiliates, or unaffiliated service providers in locations outside your country of residence. Data protection and privacy regulations in these locations may not always provide the same level of protection as in your jurisdiction, such as the European Economic Area ("EEA"). However, we have implemented stringent contractual measures with our service providers and affiliates, including Standard Contractual Clauses, to ensure an adequate level of data protection for your information.

    When you create an account or provide us with your information, including personal data, you consent to the collection, storage, use of tracking technologies as described above, and processing of your information in the United States and other countries where we operate. If you would like to receive a copy of the relevant transfer mechanism or additional information about these transfers, please contact us through the methods provided on our contact-us page.

  16. Notification Regarding Review and Updates

    We regularly review this Privacy Policy at least once every twelve (12) months and may update its terms as necessary. The Privacy Policy posted on the Site at any given time shall be considered the current Privacy Policy in effect. By using the Site, you agree that we may notify you about significant changes in how we handle your information by posting a notice on the Site. It is advisable to check the Site regularly for updates.

    Additionally, we provide a Privacy Policy Highlights section that summarizes the key points of our Full Privacy Policy for your convenience. In case of any conflict between the Privacy Policy Highlights and the Full Privacy Policy, the Full Privacy Policy will prevail.

  17. Uses, Retention, and Storage

    This section provides specific information and applies solely to residents of California (“California consumers”). The California Consumer Privacy Act (“CCPA”) mandates that we offer certain details to California consumers about our handling of specific personal information collected, both online and offline. Under the CCPA, “personal information” encompasses any data that identifies, relates to, describes, can be associated with, or could reasonably be linked, directly or indirectly, to a particular consumer or household. This includes the categories listed in the table below, to the extent that they identify, relate to, describe, can be associated with, or could reasonably be linked, directly or indirectly, to a particular consumer or household.

    1. Categories of Personal Information that We Collect and Disclose: We may collect and disclose the following personal information from California consumers for business purposes:
      • Name, Contact Information, and Identifiers:Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.
      • Customer Records: Electronic customer records containing personal information such as name, signature, physical characteristics or description, address, and telephone number .
      • Protected Classifications: Characteristics of protected classifications under California or federal law, including race, color, sex, age, religion, national origin, disability, citizenship status, and genetic information.
      • Purchase History and Tendencies: Commercial information, including records of personal property, products or services purchased, obtained, or considered, as well as other purchasing or consuming histories or tendencies.
      • Usage Data: Internet or other electronic network activity information, including but not limited to browsing history, search history, and information regarding a California consumer’s interaction with an Internet website, application, or advertisement.
      • Geolocation Data: Precise geographic location information about a particular individual or device.
      • Relationship History: Relationship-related information
      • Audio/Visual: Audio, electronic, visual, thermal, olfactory, or similar information
      • Profiles and Inferences: Inferences drawn from any of the information identified above to create a profile about a California consumer reflecting preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
    2. The list above does not address our handling of personal information that is subject to an exemption under Section 1798.145(c) – (f) of the CCPA.
    3. California Consumer Rights: California law grants California consumers certain rights and imposes restrictions on particular business practices as set forth below:
      1. Do-Not-Sell or Share My Personal Information

        The California Consumer Privacy Act (CCPA) affords all California residents the right to opt out of the selling or sharing of their personal information. The CCPA defines personal information as data that identifies, relates to, or could reasonably be linked to a person or their household. Our provider uses your personal information to perform the contract and provide our services. When you use our services, we may use data collection tools (such as cookies, web beacons, and similar technologies) and share some of your digital activity information with third parties to gather insights about the performance of our marketing campaigns and the usage of our websites and applications. Details about how we use your information and for what purposes can be found in our Privacy Policy. Due to the CCPA’s broad definition of data selling, some instances of data sharing may be considered a sale. You may request us to stop sharing or selling your personal information, and we will honor your request for at least 12 months before asking you to opt back in. You have the right to exercise this right personally or through an authorized agent, who must provide the necessary evidence to confirm their agent status. Your request will be subject to an identification process, and we will not fulfill your request unless you provide all the required information.

        To make a Do Not Sell or Share My Personal Information request, please submit your information using the form available here or contact us at support@mozaicmind.com and follow the instructions.

        Nevada residents, please note that we will also honor your Do Not Sell or Share My Information requests in compliance with state privacy regulations.

      2. Requests for Copy, Deletion, and Right to Know

        Subject to certain exceptions, as a California consumer, you have the right to make the following requests at no charge, up to twice every 12 months:

        1. Deletion: You have the right to request the deletion of personal information that we have collected about you, subject to certain exemptions (e.g., when the information is used by us to detect security incidents, for debugging, or to comply with a legal obligation).
        2. Copy: Consumers have the right to request a copy of the specific pieces of personal information that we have collected about them in the prior 12 months.
        3. Right to Know: Consumers have the right to request a copy of the specific pieces of personal information that we have collected about them in the prior 12 months.
          • Categories of personal information collected
          • Categories of sources of personal information
          • Business and/or commercial purposes for collecting and selling their personal information
          • Categories of third parties with whom we have disclosed or shared their personal information
          • Categories of personal information that we have disclosed or shared with a third party for a business purpose
          • Categories of personal information collected
          • Categories of third parties to whom the consumer’s personal information has been sold and the specific categories of personal information sold to each category of third party
        4. Submitting Requests: You can submit a copy, deletion, and right-to-know request online by sending a request through your account if you are registered on the Site, by emailing us at support@mozaicmind.com, by utilizing any of the options made available to you by us throughout the Site for this purpose, or by contacting us at the toll-free number provided in the Contact Us section.
        5. Incentives and Discrimination: The CCPA prohibits discrimination against California consumers for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California consumers related to their personal information. Businesses may offer different prices, rates, or quality of goods or services if the difference is reasonably related to the value of the consumer’s data.
  18. Contact Us

    The Site is managed and operated by Provider. If you access our services through any of our affiliated sites, such as mozaicmind.com, you can contact Provider by emailing us at support@mozaicmind.com